Ongoing partnership
A team that keeps you running.
Ongoing, SLA-backed support and maintenance for your stores and applications — monitoring, fixes, updates and a roadmap of continuous improvements, handled by people who know your setup.
What's included
Everything you get with Managed Support & Maintenance
SLA-backed support
Clear response and resolution times you can rely on.
Monitoring & uptime
Proactive monitoring and alerting to catch issues early.
Maintenance & updates
Patches, dependency updates and platform upgrades.
Bug fixes
Fast, tracked resolution of issues as they arise.
Continuous improvement
A steady stream of enhancements, not just keeping the lights on.
Reporting
Regular reporting on health, work done and what's next.
How we work
A simple, transparent process
1
Onboard
We learn your stack, access and priorities.
2
Monitor
Watch health and respond to issues proactively.
3
Maintain
Fix, update and improve on a cadence.
4
Review
Regular check-ins, reporting and roadmap.
What you get
Clear deliverables, every engagement
- Defined SLAs & support channels
- Monitoring & alerting setup
- Scheduled maintenance & updates
- Tracked issue resolution
- Continuous-improvement backlog
- Periodic health & activity reports
Managed Support & Maintenance
Let's build something great together.
Tell us what you need — we'll get back within one business day.
We'd love to
hear from you!
Request a free consultation and talk more about
how SwagFlo can help your company.
how SwagFlo can help your company.
Used by hundreds of printshops / decorators / etc.
